ITIL V4

ITIL

  • 0 Enrolled
  • beginner levels
  • Last updated 13 Aug 2025
  • English

Course Outcomes



Core Concepts and Principles of ITIL 4


  • Key Concepts of Service Management
  • Creating Value with Services
  • ITIL 4 Guiding Principles
  • Service Relationships and Dimensions


ITIL 4 Service Value System and Practices

  • Service Value System and Value Chain
  • Value Chain Activities
  • Overview of ITIL Practices
  • Detailed ITIL Practices for Managers

Course Description

Expert Leadership for Scrum Masters and Project Managers: Situational Scrum Mastering

Topics Covered

Course Lessons

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This course includes
  • Lectures 0
  • Duration 0m
  • Skills beginner
  • Language English
  • Certificate Yes