ITIL V4
ITIL
- 0 Enrolled
- beginner levels
- Last updated 13 Aug 2025
- English
Course Outcomes
Core Concepts and Principles of ITIL 4
- Key Concepts of Service Management
- Creating Value with Services
- ITIL 4 Guiding Principles
- Service Relationships and Dimensions
ITIL 4 Service Value System and Practices
- Service Value System and Value Chain
- Value Chain Activities
- Overview of ITIL Practices
- Detailed ITIL Practices for Managers
Course Description
Expert Leadership for Scrum Masters and Project Managers: Situational Scrum Mastering
Topics Covered
Frequently Asked Questions

This course includes
- Lectures 0
- Duration 0m
- Skills beginner
- Language English
- Certificate Yes